- · Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.
- · Ethics and security are two fundamental building blocks that organizations must base their businesses upon.
INFORMATION TECHNOLOGY ROLES AND RESPONSIBILITIES
- · Information technology is a relatively new functional area, having only been around formally for around 40 years.
· Recent IT – related strategic positions:
- Chief Information Officer (CIO)
- Chief Technology Officer (CTO)
- Chief Security Officer (CSO)
- Chief Privacy Officer (CPO)
- Chief Knowledge Officer (CKO)
· Chief Information Officer (CIO) – oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
Broad CIO functions include;
- Manager – ensuring the delivery of all IT projects, on time and within budget.
- Leader – ensuring the strategic vision of IT is in line with the strategic vision of the organization.
- Communicator – building and maintaining strong executive relationships.
o Chief Technology Officer (CTO) – responsible for ensuring the throughput , speed, accuracy, availability and reliability of IT
o Chief Security Officer (CSO) – responsible for ensuring the security of IT systems
o Chief Privacy Officer (CPO) – responsible for ensuring the ethical and legal use of information
o Chief Knowledge Officer (CKO) – responsible for collecting, maintaining and distributing the organization’s knowledge
THE GAP BETWEEN BUSINESS PERSONNEL AND IT PRSONNEL
- Business personnel possess expertise in functional areas such as marketing, accounting and sales
- IT personnel have the technological expertise
- This typically causes a communications gap between the business personnel and IT personnel
- Business personnel must seek to increase their understanding of IT
- IT personnel must seek to increase their understanding of the business
- It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel
ORGANIZATIONAL FUNDAMENTALS – ETHICS AND SECURITY
- Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful
- In recent years, such event as the 9/11 have shed new light on the meaning of ethics and security
- Ethics – the principles and standards that guide our behavior toward other people
- Privacy is a major ethical issues;
- Privacy – the right to be left alone when you want to be to have control ever your own personnel possessions and not to be observed without your consent
- Issues affected by technology advances
PROTECTING INTELLECTUAL ASSETS
· Organizational information is intellectual capital – it must be protected
· Information security – the protection of information from accidental or intentional misuse by persons inside or outside an organization
· E-business automatically crates tremendous information security risks for organization